Inside sales representative

  • locatie:9200 DENDERMONDE
  • jobcategorie:Verkoop
  • Contracttype:vaste job
  • werkregime:voltijds
  • werkervaring:1-2 jaar
  • Laatste aanpassing:
    16/09/2020 11:21

  • You analyze and respond to inbound renewal requests while balancing ease-of-processing with urgency.
  • You convince customers to keep renewing their yearly subscriptions via email, chat or (video) phone.
  • You retain, as our ambitious goal, 100% of our customers by following up on all missed renewals.
  • You collaborate closely with the Sales and Support team to ensure a positive experience for all of our customers.
  • You spot up-sell and cross-sell opportunities while being in contact with IT professionals, managers and purchasers and forward them to the assigned Sales reps.
  • You use Salesforce as the single system of record to streamline and optimize your daily operations.
  • You share ideas about improving our renewal process for the future, as well as the experience our customers receive.
  • You are one of the first dedicated colleagues in our newly created and fast-growing renewal team reporting to the renewals team lead.

Wat zoeken we?

You are someone who:

  • puts the customers first
  • has a commercial mindset and wants to win
  • is dynamic, committed, hands-on and passionate
  • communicates fluently and in a friendly manner

You have a(n)

  • good sense of motivation and enthusiasm to be(come) an expert and share my knowledge with new colleagues
  • thorough knowledge of written and spoken English (CEFR B2) to correspond with customers all over the world
  • active interest in IT
  • strong focus on details

Are you going for gold?

  • Fluent in Spanish, Portuguese or other languages?
  • A background in renewal sales or customer service?
  • Experience with the world of E-commerce and/or Salesforce?
  • Advanced IT working knowledge?

Wat bieden we?

What do they offer you?

  • Growing along with a fast-growing scale-up
  • Variation, challenges and responsibility
  • Easygoing teamwork
  • Internal and external training
  • Competitive wage
  • Interesting bonus
  • Non-statutory benefits
  • Flexible working hours
  • Indoor pool, foosball tables, pool tables, arcade
  • Various company events
  • Central & convenient office location

Synergie Lokeren Careers

Brandstraat 12
9160 Lokeren
09 340 42

Solliciteer voor deze job