- locatie:1000 BRUSSEL
- Contracttype:interimjob met optie vast werk
- werkervaring:1-2 jaar
- Laatste aanpassing:24/08/2021 11:33
Are you a customer-driven, friendly and pro-active person? Are you available starting September 1st? Then you may be the customer service employee we are looking for!For our client, a successful company with a strong focus on innovation, teamwork, quality and customer dedication, we are currently looking for a Customer Service Administrator to join their team in the Beauty Care Professional division in Belgium, Brussels.
- Autonomously handle the incoming customer orders of our Belux customer portfolio
- Be in charge of the follow-up of the orders across the entire order process in our systems (order entry, back orders, invoicing, Credit- and Debit notes,…)
- Handle & resolve possible customer complaints, by taking the appropriate corrective and preventive actions
- Build up strong customer relationships, by providing customers the right advice & assistance
- Communicate fast, accurately and reliably with internal and external customers and provide the necessary information needed to support the overall process, as well as making required documentation available to our customers.
Wat zoeken we?
- You are pro-active, can take initiative and be decisive
- You take ownership & follow through on commitments
- You work well autonomously and with accuracy
- You have good problem-solving skills
- You are a team player, willing to act as an active back-up function for your colleagues
- 1-3 years’ experience in Customer Service or equivalent role
- A Fluent Dutch and French speaker, good English knowledge is required
- You are used to work with Microsoft office tools (Word and Excel)
- SAP experience is a plus
Wat bieden we?
- An exciting working environment within a high performing team with regular team activities
- Endless possibilities to learn, grow and discover
- Possibility to work from home when there are no office meetings
- Market competitive salary and benefits (phone, health insurance, meal vouchers, group insurance, etc).
The company is built on people who continuously foster excellence in an environment with innovative brands and superior technologies with their inventive talent and pioneering spirit ensuring that customers and consumers in more than 125 countries can trust in them. Could you imagine making this your reality? Apply today!