Temporary Customer Service Administrator

  • locatie:2820 BONHEIDEN
  • jobcategorie:Administratie
  • Contracttype:interimjob
  • werkregime:voltijds
  • werkervaring:1-2 jaar
  • Laatste aanpassing:
    30/08/2021 12:20

We are looking for a Temporary Customer Service Administrator for a company located in Bonheiden. It is a temporary role of 3 months. This company is the leading provider of control and automation systems for homes, offices, schools, hospitals, hotels and more. You will support the Order Fulfilment & Customer Support Department, working from the HQ for EMEA in Belgium.In this role, you will work as a part of a Customer Service team to interact with the customers in a fast-pace and solution-based environment to ensure customer satisfaction. Your main tasks:

  • Create new sales orders in a timely manner; verify order and item information for accuracy and completeness by reviewing quote and purchase order.
  • Review orders daily for product availability to ensure timely delivery according to customer's expectation.
  • Review daily and weekly open order reports and coordinate with internal departments to resolve any open order issues and communicate with customers and sales team.
  • Maintain and grow the relationship with existing and new customers by monitoring their daily activity, following up on their interactions and resolving any issues.
  • Provide information to dealers such as order status, pricing, product availability and shipping information.
  • Be the commercial administrative key person for customers.
  • Resolve customer credit issue with the Finance team.

Wat zoeken we?

  • Excellent knowledge of Dutch and English, other languages are an added value.
  • Bachelor’s degree or equivalent by experience.
  • Experience in a customer service or sales support role is a plus.
  • Intermediate knowledge of Outlook, Excel, Word. SAP experience is preferred.
  • Hands-on problem solver.
  • Customer oriented.

Wat bieden we?

  • Temporary job of 3 months in an international company.
  • Salary in line with the market with extra-legal benefits.

Synergie Mechelen Careers

Michiel Coxiestraat 1A
2800 Mechelen
015 28 30 06Mechelen-Careers@synergiejobs.be

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