Synergie Mechelen Careers

Grimbergen

Brabant flamand

We are looking for a Customer Services Analyst for our client located in Grimbergen.
As a member of a dynamic team you make sure dealer first line support is available at all times. You are flexible and adapt easily to workload fluctuations. On a daily basis you are in touch with dealers by phone or electronic communication. You collaborate with colleagues both in Grimbergen and in other facilities worldwide.
Your responsibilities:
<ul>
 <li>Documenting dealer calls and interpreting dealer inquiries sent through the Customer Inquiry Database.</li>
 <li>Scrutinizing Parts Distribution systems for valuable information on backorders.</li>
 <li>Ensuring dealer backorders are filled.</li>
 <li>Giving quick and customized feedback to the dealers.</li>
 <li>Handing over complex files to other teams for in depth problem solving activities.</li>
</ul>

Synergie Mechelen Careers

Customer Services Analyst

Trouvez l'emploi de vos rêves en quelques clics

une vision claire du talent