Customer Service Representative

  • locatie:2800 MECHELEN
  • jobcategorie:Administratie
  • Contracttype:interimjob met optie vast werk
  • werkregime:voltijds
  • werkervaring:1-2 jaar
  • Laatste aanpassing:
    04/11/2021 13:48

Are you an analytical thinker? Do you have experience with administration? Are you a born multitasker and do you have good time management skills? Working under pressure motivates you? Then continue reading!

For one of our clients in Mechelen we are looking for a Customer Service Representative. As a Customer Service Representative you would be a member of the sell sphere within a fast growing international and innovative environment, in the biotech industry.

A selection of your tasks:

  • Assist with complaints, orders, errors, account questions, billings, cancellations and other queries.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Placement of orders, refunds or exchanges.
  • Open and maintain customer accounts by recording and updating account information.
  • Answer questons about warranties or terms of sale.
  • Aid in product recalls.
  • Logging and administering of service requests.

Wat zoeken we?

  • You have experience within administration and have well-developed documentation skills.
  • You have an excellent knowledgde of Dutch and English (spoken and written).
  • Conflict solving is not a problem for you.
  • You are customer and quality focused.
  • A born teamplayer is what describes you.
  • You have a knowledge of MS Office programs, such as Excel.

Other qualities the company is looking for in a good Customer Service Representative:

  • Well-developed listening skills
  • Good multitasker
  • Excellent analytical and organization skills
  • Good telephone skills
  • Well-developed documentation skills
  • Good time management skills and able to work under pressure
  • Accurate and attention to detail
  • Clear communication

Wat bieden we?

  • We offer you an exciting job in a fast growing international and innovative environment where you can work with top entrepreneurs in the biotech industry. We offer you an appropriate compensation package.
  • Flexibel working hours: starting between 7:00 and 9:30 (to discuss with team).
  • Telework is possible: 3 days from home, 2 days from the office.
  • As a Customer Service Representative you will receive an on-the-job training.

Synergie Mechelen Careers

Michiel Coxiestraat 1A
2800 Mechelen
015 28 30

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