Inside Sales

The Inside Sales Representative works in team with the external sales representative. It is their responsibility to ensure excellent service and customer communication for a fixed territory or customer’s base.  

Opening new accounts (30%) and extend the assortment portfolio with defined existing accounts (70%) is part of the daily work. 

Supporting customer satisfaction and loyalty whilst moving the customer to the most efficient sales channel is very important.

Your tasks & responsibilities:

• Acts as the responsible sales person between the company and the assigned customers. 
• Administers client data in internal support systems (IT).
• Making offers with correct price calculations.
• Booking orders and educate customers to use our E-Shop. 
• Support of the team (External & Internal) with different tasks. Uses, primarily, telesales tools/knowledge/skills actively and effectively to manage sales across assigned customers and their potential estimation. Aims to continuously expand the business relationship with the defined customers and pushes to cross-sell the sealing assortment.
• Ensures the proper sales channel assignment of the customers, especially with the aim of digital rate increase at the company, meaning online migration.
• Knows customer’s business environment and goals as well as customer segment incl. products & applications. Knows competitive environment, key suppliers and buying behavior.
• Leads Customer Relationship Management, representing the company interests towards the customers, representing customers’ requirements within the company. Ensures speedy handling of customer complaints and enquiries.
• Identifies, manages and successfully concludes sales opportunities by persuading and influencing customers to choose products and services.
• Reports periodically with the external sales on his/her sales project portfolio.

Dit bedrijf is de dichtingspartner bij uitstek voor de technische handel. Met een breed assortiment aan standaard dichtingen en dankzij onze duidelijke strategie, zijn we de perfecte partner voor de technische distributie kanalen.

• You a technical and/or commercial background.
• You also have at least 2 years of sales experience with technical products (B2B).
• You understand commercial aspects of solution/ service selling.
• IT knowledge is a plus, especially Excel.
• You have good communication skills. 
• You're good at teleselling.
• Also you are self-driven , open-minded and take ownership
• You have analytical skills and are good with numbers. 
• You have a driving license. 
• You are fluent in English (Spoken and Written), knowledge of other languages (Dutch, French,...) is a plus. 

• Fulltime job
• Partial home office possible after training
• Salary based on experience
• Meal vouchers 
• Group Insurancse (as soon as you have a permanent contract)
• Hospitalization Insurance (as soon as you have a permanent contract)