Import Transcon Agent

Are you a skilled professional in managing complex logistics? As an Import Transcon Agent, you ensure a timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department

Your responsibilities as an Import Transcon Agent:

• Review and support with day-to-day trucking operations.
• Allocate workloads within team to ensure smooth operations during peak activity or staff absence.
• Monitor workboards to ensure internal KPI’s are met 
• Assist in retention calls and complete customer reviews.
• Monitor monthly invoicing.
• Be a guide for the team - mentor agents and ensure that positive attitude is maintained.
• Be continuously open and positive to implementing new system changes and enhancements with the team.
• Oversee and ensure compliance with our Operational Process Standards.
• Audit all service providers appointed by the customer.

This company is a world leader within logistics, focusing on air, ocean, as well as roadfreight.

As Import Transcon Agent, you pocess following skills:

• Minimum 1-2 years related experience.
• Understanding of ocean documentation process
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Pro-active, strong organizational skills
• A very good level of Excel & Word.
• Fluent in English & Dutch.

• You will join an international & Dynamic working environment.
• You will also receive a fixed contract starting from day one!
• Salary based on previous experience, according to field averages.
• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company

Are you the Import Transcon Agent we're looking for? Apply now and join our team!